Travel booking websites — buses, stays, taxis & packages

What your website can sell

Choose what you sell

Open Travel Desk → Settings. Every service is a switch — Bus booking, Rooms & villas, Packages & tours, Taxi & transfers, Activities, and the two enquiry desks, Flights and Trains. A bus operator turns on only Bus booking; a homestay turns on only Rooms & villas. Pages, menus and the home-page search change automatically to match what's on.

Each service you switch on opens a Payment & rules panel of its own: how customers may pay, whether reserve-now bookings confirm instantly or wait for your OK, how many hours before the trip bookings close, and your cancellation slabs.

What you sell lives in the other tabs: Routes, rooms & packages (with chips for Bus routes, Rooms & villas, Packages and Taxi), Seat layouts, Prices & calendar, and Bookings for the day's work.

How customers pay

Per service, you choose any mix of:

• Pay in full online — through your own payment gateways, money straight to your account.
• Pay an advance — a percent or fixed amount now, the rest at the trip. The balance can be collected later from the same payment page.
• Reserve now, pay later — no online payment; you can also switch on "I approve each one" so reserve-requests wait for your OK.

Coupons & GST invoices

Coupons from your Coupons page work on trip bookings too — customers type the code at booking and the discount shows before they pay (percent or fixed-amount discounts; store-cashback coupons stay store-only). Every confirmed booking also gets a GST invoice automatically, built from your business's GST settings with the right travel tax rate and SAC code — find it on the booking in Travel Desk and in your Invoices page. Cancelling a booking voids its invoice. Bookings you enter yourself skip coupons. A per-km taxi estimate is the one exception to the automatic invoice: because the estimate was never the charge, you tap Generate GST invoice on the booking once money is collected and the invoice is raised on that amount.

Cancellations & refunds

Each service has refund rules you control — for example "free cancellation until 48 hours before, 50% until 24 hours, nothing after that." The rules a customer booked under are locked to their booking (changing your policy later never changes old bookings). When a customer cancels in My Trips, the refund is calculated automatically and credited to their wallet on your site; when you cancel, the full paid amount is refunded unless you set a different figure.

Running the day

• Bookings tab — everything that needs you: reserve-requests to approve, balances to collect, driver/vehicle/room assignments (customers see these in My Trips). The New booking button records walk-in and phone bookings against the same live seats and rooms.
• Boarding list — pick a date, get every traveller for each trip with seats, phones and amounts still due. Print it for the driver.
• Prices & calendar — tap dates to close them, set festival prices, or change how many rooms/seats are open.
• Customers get automatic confirmations and journey reminders (24 hours and 3 hours before) on WhatsApp and app notifications — nothing for you to remember.

What it costs

Travel websites are on the same plan ladder as e-commerce stores. On the Free plan the platform takes 2.5% of each confirmed online booking from your Lentlo Credits, 1.2% on Starter and 0% on Pro and above — counted on the fare excluding GST. A cancelled booking refunds the fee automatically. Bookings you enter yourself are never charged, and an agency’s client never pays it. Current rates are on the Billing page.