Zone Delivery Days (Route Delivery)

Open Delivery Days

From your dashboard sidebar, look under Delivery and tap Delivery Days. You can also reach it from the Orders page (the Zone delivery button) or from the Shipping page (Delivery timing & schedule → Manage Zone Delivery Days).

Read the intro, then tap Set up

First visit? The page opens with a plain-language intro — what zone delivery is, a worked example, who it's for and who doesn't need it. Nothing is configured and there's no switch to trip over. Tap Set up zone delivery to start a 3-step guided setup: 1) name your routes, 2) pick delivery days, 3) review & turn on. Nothing goes live until you tap the green button at step 3 — explore freely. (If the feature was switched on earlier by mistake but never set up, the intro says so and offers a one-tap Switch it off.)

Once set up, the page shows everything at once — switch, zones, calendar, extras — for day-to-day running.

Pincodes are optional. If your whole delivery area shares a single pincode (common for one-town route businesses), skip them entirely: name your route zones, add delivery days, and pin each customer — or each approved address — to their zone on the Members page. A pinned zone always wins over the pincode anyway. Routes start empty; use + Add your first zone or the one-tap Start with 4 sample zones button.

Delivery → Zone Delivery Days

Name your zones (pincodes optional)

The page starts empty — add your own zones, or tap Start with 4 sample zones and rename them. Pincodes are optional: paste them into a zone (commas or new lines) to auto-match customers by address, or skip them entirely and pin customers to zones on the Members page.

Let the page catch gaps for you

If you already set per-pincode delivery rates on the Shipping page, this page compares the lists and warns when some of those pincodes aren't in any zone — customers there would see "no delivery days". One tap adds them all to a zone of your choice.

Set your order-by rule — it's saved with your settings

At the top of the calendar section, set "Customers must order X days before each delivery". This rule is saved — every day you auto-fill or add later uses it, and it can never quietly reset. On an existing calendar the page reads the rule from your current days and shows a small "read from your current calendar" note — check it once and Save.

Tell the page how each zone is delivered

Under Auto-fill delivery days, each zone gets its own rhythm: In rotation (the van covers one rotation area per day, cycling in order), Every day (covered on every delivery day — a nearby radius, or every zone for multi-rider shops), or On days… (fixed weekdays only, like a Saturdays-only route). Tick your weekly off days, and list any upcoming holidays to skip. Two one-tap presets set all zones to a rotating van or to every-day coverage. On an existing calendar the page reads this pattern from your saved days — check it once.

Add days — your existing days are never touched

Pick a From and To date (the page suggests about 3 months) and press Add days — new days are added after the ones you already have; days already in the calendar are left exactly as you set them. Want to rebuild instead? Replace upcoming days… asks you to confirm first and tells you how many days it would replace — past days are always kept. When the calendar runs low, the reminder banner has a one-tap ＋ Extend by 1 month that continues your pattern (the rotation picks up exactly where it stopped).

Fine-tune any day

Past days are tucked away behind a Show past days button, so the list opens at today. Every upcoming date shows chips for your zones — tap a chip to add or remove that area from that day. Tap a day's order by … ✎ to change just that day's order-by date (quick 1/2/3-days-before buttons, or any date), or use "Order-by for all upcoming days" in the list header to change every upcoming day at once — the page warns you first if some days would close for normal-price orders right away. Removing an upcoming route day asks whether to skip it and shift the later route days (a holiday — each later day moves one step, no area gets missed) or just remove that one day. Days whose order window has already passed show as closed.

Choose when a delivery day stops taking orders

Under "When should a delivery day stop taking orders?" pick one of two options: take orders the whole day (till 11:59 PM of the last day to order — the default), or stop earlier at my closing time (say 8:00 PM — most businesses stop in the evening to pack and plan the route). A "How it works with your calendar" box shows exactly what your choice means using your own next delivery day — delivery day, last day to order, the moment ordering stops, and what happens after. When you set a time, the customer's picker shows it too ("Order by 8:00 PM today") and the day drops out the moment it passes.

Set an extra % per product

In the third section, give each product an extra percentage — or type one number and tap Apply to all. Leave a product at 0 for no premium. Heavier or fresher items can carry a bigger extra than the rest.

Set the minimum notice

Allow "sooner" delivery from X day(s) ahead controls how late a late order can be — with 1 day, a customer can book tomorrow's missed slot, but never today's.

Set a last order time (optional)

A sooner delivery is a special trip, and you need time to prepare it. Tick "Set a last order time for ‘sooner’ days" and choose a time plus when it falls — for example take orders until 8:00 PM, 1 day before delivery: tomorrow's sooner slot then disappears at 8 PM tonight, and customers see only later days. Pick "on the delivery day itself" if you take same-day orders until a morning cut-off, or 2+ days before if you need a longer head start. A live example on the page shows exactly what your numbers mean in real dates.

You also control what customers see: keep "Show the deadline to customers" ticked and the day picker tells them "Order by 8:00 PM today" — they know how long they have, which nudges them to order now. Untick it and the slot simply closes quietly at your time. Leave the whole thing off and sooner days stay bookable any time of day, exactly as before.

Choose how the extra grows when they book late

Under "How much extra when they book late?" pick one of two behaviours:

• Same extra, any sooner day (default) — one day late or three, the extra charge is the same.
• Grows each day they're late — booking 1 day after the order-by date costs ×1 the extra, 2 days late ×2, 3 days late ×3. You can change any day's multiplier (say ×1, ×1.5, ×2) and add more days; booking even later just uses the last day's ×. A live example under the ladder shows the exact rupee amounts.

Example with a ₹500 item carrying a 20% sooner extra (+₹100): a customer booking 2 days after the order-by date pays +₹200 for that item, 3 days late +₹300 — the same items simply cost more the later they book. Each delivery day in the "Need it sooner?" row shows its own price tag, so customers always see the exact extra before choosing.

Open Members Access

Go to Manage → Settings → Members Access (the page is headed Members). Every customer row has a Delivery zone dropdown (it appears once you've created zones). It sits right next to Approve — so on stores with member approval you can approve someone and place them on their route in the same moment.

Pick their zone

Choose the zone you actually serve them from. From then on, that customer always sees that zone's days at checkout — whatever their pincode says — and their picker shows "📍 your delivery area" so they know it's set for them. To go back to automatic, pick the first option in that dropdown: it reads "Pincode decides" when your zones carry pincodes, and "Not on a route yet" when they don't (because with no pincodes there is nothing to decide automatically).