Arrange products — what customers see first

Choose which products lead your Shop page and its categories, in your order — up to 100, saved once, live when your website says so.

6 min readUpdated 23 Oct 2026

In this guide

Arrange products lets you choose which products customers see first on your Shop page, in the order you want — the new arrivals, this week’s offer, the things you most want to sell. It changes the Shop page and its category pages. It does not change your home page (that has its own product rows under Homepage sections) and it does not change search results for a word (those live under Search rules).

What it does — and what it leaves alone

You choose up to 100 productsIn your order, numbered
They lead your Shop pageNumbers 1, 2, 3… first
And their categoriesEach one leads its own aisle
Everything else: newest firstAs your shop always did

Your shop page shows the newest products first. Shown first is a short list that goes before that — nothing else moves. A product in the list also comes first on its own category page, in the same order.

Which tool for which job?

What customers see first on the Shop pageArrange products (this guide)

Which products a search word shows firstSearch Insights → Search rules

Which products sit in a row on the home pageHomepage sections

Put one product first

Example · Meena, a saree shop in Jaipur

Her Banarasi sarees land every October, and Diwali shoppers are already browsing. She opens the new saree in Products, taps its ⋯ menu and chooses Show first on Shop page. It lands at number 1 on the Arrange screen; she presses Save order. Her Shop page and her Sarees page now open with that saree.

Open the product's ⋯ menu

In Products, find the product and tap ⋯ (More). Choose Show first on Shop page. If it is already in the list, the menu says its number instead.

Press Save order

The product is at number 1 on the Arrange screen, ready for you to move or keep. Nothing is live until you press Save order. If your shop does not show that product right now — it is hidden while sold out, or it is a private auction lot — the line under the list says so; it keeps its number for the day it shows again.

Arrange several products

Open Products → More → Arrange products (or the line under the Products title). Press Add products to show first, search or pick a category, tick the products and choose Add at: Top or End.

Tap a number to move a product — Put here slots appear between the other rows. Tap one.
⋯ on a row — Move to the top, up one, down one, to the end, Put at a number…, or Remove.
On a computer the ▲ ▼ buttons move a product one place, and you can drag a row by its grip.

The list holds up to 100 products. You rarely need more than ten — the first screen of a phone shows two to four, so the top few matter most.

What customers see when they pick a sort

Your order is what a customer sees when they open the Shop page or a category. If they choose a sort — Price, Name, or Newest on some designs — they see that sort instead, as they asked. On a Shop page with many pages, a few designs leave the Newest choice out of the menu while your order is on, because the newest order could not be shown exactly across pages.

Sold-out products in the list

A listed product that sells out keeps its number and shows as Sold out there, unless your shop hides sold-out products (Settings → What customers see). Then the row says Hidden while sold out and the product comes back at its number when it is back in stock. A product only members can see keeps its place for members.

When the change shows

After Save order the status line says Saved. Updating your Shop page… and then Your Shop page shows this order now. — read that line; it is the truth from your website, not a promised minute. A big shop takes longer to update than a small one. If your website is not published yet, the order is saved and goes live with your website.

Undo beside the status line puts the previous order back. It is there until your next change or until you leave the page.

Big shops and members-only shops

Everything is computed on the server: the picker searches your whole catalogue, the preview shows the first 12 cards from the real order, and nothing loads thousands of products into your phone. A members-only shop works the same — members see your order after they sign in.

What customers see first (on a phone, the Preview tab) draws the first 12 cards of your Shop page. Under Showing, pick any of your category pages instead — it shows that page the way the website builds it, with the products from your list that belong to that category leading it.

The category tile photo

Arranging products does not change a category’s tile photo on the home page or in the menu — set that under Categories.

Common questions

I saved, but my shop still shows the old order.

Read the status line on the Arrange screen. While it says Updating, your website is being rebuilt; a shop with many products takes a few minutes. If it says Your Shop page shows this order now, refresh the shop page on your phone — the old page may be cached there.

Does this change the home page?

No. The home page has its own product rows under Homepage sections.

Does this change search results?

No. To choose what a search word shows first, open Search Insights → Search rules.

Two of us edited the list at the same time.

The second save shows This order was changed on another device with both lists side by side — keep yours or use the other one. Nothing is lost silently.

A product in my list was deleted.

It is left out and a line says so — on the screen, and again if it was deleted after the page loaded (the save leaves it out; press Save order once more). The other products keep their numbers.

Can staff arrange products?

Staff with the Products permission can. Everyone else sees the list but cannot change it.