Billing Counter — POS-speed billing for restaurants

Open it

• Dashboard → Billing Counter (restaurant websites only) — on a phone it is the Billing cell in the bar at the bottom, right after Overview.
• The counter takes the full screen — no sidebar, no bottom bar, so billing gets every pixel. Its own slim top bar carries Restaurant, Tables and Orders links, plus Recent and ⚙ Settings.
• The top bar also shows Today — today's sales and number of orders so far (counter, tables and website together) — and an Online paused mark while your website is not taking orders.
• Staff can use it too: anyone you have given Food orders & billing access on the Team page (that is what the orders permission is called on a restaurant website).

Billing an order

Printing setup (one time)

• On Android: install the free RawBT app from the Play Store and connect your thermal printer (Bluetooth/USB) in it once. The counter then prints silently in about a second — exactly like a POS machine.
• On a computer: bills print through the browser's print dialog, using the exact same razor-sharp bill image as the Invoices page — so a bill printed at the counter and the same bill printed from Invoices come out identical. Tip: launching Chrome with --kiosk-printing makes it one-click with no dialog. If your printer is plugged in by USB, pick Thermal via USB/Serial in ⚙ Settings for true POS output with automatic cuts.
• Rather print only when you ask? Pick Don't print automatically — the bill still shows on screen with its print buttons.
• Change the mode anytime from ⚙ Settings on the counter's top bar — the print mode is saved on that phone or computer.

Dine-in tables, rounds & KOT

• KOT (kitchen copy): turn on Kitchen copy (KOT) with every bill in ⚙ Settings — a restaurant-wide owner setting. Every dine-in/takeaway sale prints the customer bill AND a kitchen ticket (dishes only, no prices, daily KOT number) in ONE go, with the printer cutting between them — exactly like the big POS machines. The kitchen copy keeps its own large, easy-to-read type; only the customer bill uses the receipt design you picked in Invoice Settings. Every ticket you fire is saved with its KOT number, so Recent → View bill can reprint it later — even after you close and reopen the counter — and the same ticket can be reprinted from Invoices with the Kitchen copy button.
• Running tables: on Restaurant → Tables & QR, tap a free table to start its bill, or an occupied table's Details to see every order on it (guest QR orders included). + Add round puts more dishes on the same bill — the kitchen gets a KOT for just the new round, and the guest still gets ONE bill at the end.
• Areas: give tables an area name (like "Dining AC" or "Open") when editing them — the live board groups by area, just like a floor plan.
• Settle: mark the table's orders paid (from the order or the counter), then Settle frees the table. Settling never touches money — it's bookkeeping.

Good to know

• Serving time and stock are honoured — off-hours dishes show dimmed with their timing chip, out-of-stock dishes go grey with an OUT tag, and tapping either asks first ("Add anyway?"). Owners also get one-tap Mark in stock & add. Confirm once and that dish adds freely for the rest of the session.
• Hold parks a half-made bill (customer stepped away) — resume it from the amber strip.
• Recent lists every counter bill from any device, newest first, with an unpaid mark on pay-later bills — View bill shows and reprints it right there, Details opens the full order.
• Restaurant home shows where today's orders came from — under today's sales, a line counts them: Counter, Table QR, Online and Manual.
• Not GST-registered? The counter offers a one-tap cash memo setup — bills print with no GST lines.
• A half-made bill survives closing the page — it's waiting when you come back.
• Discounts: tap + Discount for a ₹ or % reduction — it shows on the bill and GST is calculated on the reduced amount.

• Counter orders appear in Orders like any other order and count in your sales reports. Coupons and loyalty points don't apply to counter sales (those are for your online customers).
• For delivery orders with couriers, charges lists, or cloning an old order, use the full Orders → New order form — the counter links to it.