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Money in plain words

The two ways to sell, the four words on an order, earnings, balance, payouts and cash on delivery — each as the screens mean it.

5 min readUpdated 20 Oct 2026

In this guide

Two ways to sell, and every money word that follows from them. If your supplier sells in your store, you earn. If you sell in your own name, you buy from your supplier and keep a balance. Here is each word as the screens use it.

The two ways to sell

Who takes the shopper's money

Your supplier sells in your storeThe shopper pays the supplier. You earn a margin on every delivered order; the supplier pays it to your bank in a payout. Your money screen is Earnings & bank.
You sell in your own nameThe shopper pays YOU (your provider account or UPI). You buy the goods from the supplier out of a balance you keep with them. Your money screen is Balance with supplier.

The four words on an order

  • Paid — the shopper's money is in (online, by UPI you confirmed, or cash collected by the courier and matched).
  • Paid to supplier — when you buy from your supplier: the supplier's bill for this order is covered from your balance.
  • Sent — at least one parcel of the order has left.
  • Settled — the money side is closed: your commission on it is ready or paid, or the order is fully paid and delivered with no return open.

Earnings (your supplier sells)

  • Expected — orders placed; yours once they are delivered and the return window closes.
  • Waiting — delivered; waiting for the return window to close (and for cash on delivery, for the courier's money to reach your supplier).
  • Ready to be paid — yours; in the next payout.
  • Paid — already paid to your bank.
  • Owes back — a returned order's commission you owe your supplier back; taken from your next payout.

Balance (you sell in your own name)

  • Available for orders — money you prepaid, not yet used; it pays for your next orders.
  • Kept for orders — set aside for orders on their way to the supplier.
  • Give back — unused money on its way back to you, through the account it came in by.

Payouts (the supplier's side)

  1. 1Ready to paydelivered, waiting days over, no return open
  2. 2Prepareone batch of every reseller above the minimum
  3. 3Approvethe owner, with a one-time code
  4. 4Bank file → paidfrom the supplier's own bank; Mark all sent
  5. 5Receivedline by line, as the bank statement shows them
From a delivered order to a reseller's bank

A reserve is the part of a payout the supplier's terms keep back for a while; it joins a later payout by itself.

Cash on delivery

The courier collects exactly what the bill says and pays the supplier later with a statement. A parcel's cash counts as received only when its line on the statement matches and the bank credit matches the statement to the paisa. Until then a reseller's commission on it stays Waiting.

Example · Deepa, Mysuru — her supplier sells in her store

Monday: a ₹1,200 order — Paid, and ₹240 Expected for Deepa. Wednesday: Sent. Saturday: delivered; the following Saturday the return window closes — ₹240 Ready to be paid. The supplier's next payout lands it in her bank — Paid — and the order reads Settled.
None of this money passes through us. Shoppers pay the seller's own account; suppliers pay resellers from their own bank; UPI goes straight to whoever is selling.

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