Popups on your website

A small box that opens over your website — an offer with a coupon code, a festival message or a nudge to a page. Made in Site Settings → Popups, live a minute after you save.

3 min readUpdated 6 Oct 2026

In this guide

A popup is a small box that opens over your website — an offer with a coupon code, a festival message, or a nudge towards a page. You make it in the website editor, under Site Settings → Popups, and it reaches your live website a minute after you save it.

Make a popup

Open Popups

Open the website editor, then Site Settings and the Popups card. On a phone, the same card is in the editor's settings sheet.

Add a popup

Tap Add a popup. Each popup has its own on / off switch, so you can keep a festival popup ready and switch it on only for the festival.

Choose when it appears

Pick one of four moments (see below), and how many days before the same visitor sees it again.

Fill what is inside

A heading, a short message, a picture if you like, a coupon code, and a button with its link. Pick the background, text and button colours.

Save popups

Tap Save popups. Popups do not wait for Update Website — they reach your live website on their own in about a minute.

When it appears

A few seconds after the page opens — you choose the seconds (0 to 120; 3 is the default).
After the visitor scrolls down — you choose how far down the page, in percent (50 is the default).
When the visitor is about to leave — when the mouse moves off the top of the window. This works on computers only; a visitor on a phone never sees this one.
When a button with matching text is clicked — type the exact words on a button or link of your page, like Get My Offer. Clicking it opens the popup instead.

Show again after (days) decides how often one visitor sees it: 1 means once a day, 7 once a week, 0 on every visit. It is remembered on the visitor's own phone or computer, so a visitor on a new device sees it again.

What goes inside

Heading and message — keep the message to one line, like “Flat 10% off your first order”.
Picture (optional) — upload one; it shows at the top of the popup.
Coupon code (optional) — shown as a chip; the visitor taps it to copy the code. Make the coupon itself on your Coupons screen first, so the code works at checkout.
Button — its words and its link: a page of your website (/shop), a full web address (https://…), a phone link (tel:) or an e-mail link (mailto:).
Colours — background, text and button.

See it on your website

The editor's preview does not show popups. Open your live website in a new tab (or a private window, so the “show again after” days do not hide it from you) a minute after saving.

Up to five switched-on popups can be on your website, and a visitor sees one at a time — a second popup never opens over the first.

Common questions

Can I make a popup from the chat? No — popups are made here, in Site Settings → Popups. The chat can tell you where they are.

I saved it but I don't see it. Check its switch is on, wait a minute, and open the website in a private window — your own browser may have seen it already today.

How do I stop a popup? Turn its switch off and save, or delete it. The website stops showing it within a minute.