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A restaurant isn't choosing between us and Shopify — it's choosing between aggregator commissions and its own ordering channel. Here's that comparison, honestly: what the apps give you, what they cost, and what your own website changes.
Swiggy and Zomato are genuinely good at one thing: putting your kitchen in front of people who've never heard of you. The cost is structural — a commission on every order (there is no single public rate card; restaurants widely report percentages in the high teens to twenties, plus GST, with discounts largely funded from your side), and the customer stays THEIR customer: you get an order number, not a phone number.
Your own ordering website flips the model for the customers who already know you — the regulars, the QR on the bill, the Instagram bio link. Orders come to you directly, payment settles to your account, and the platform fee is a small capped amount on Free or 0% on Pro. Most smart restaurants run BOTH: aggregators for discovery, their own channel for repeat orders where the margin actually lives.
Underlined LentloSites claims link to their proof. Third-party figures are as published on the date shown; models are described where no public rate exists.
| Swiggy & Zomato | LentloSites | |
|---|---|---|
| Commission per order | A percentage of every order (contract-specific; not published as one public rate) + GST; discounts largely funded by you | |
| Customer data | The app's — you see an order number | |
| Dine-in | Not covered | |
| Delivery | Aggregator fleet | |
| Payments | Settled by the app on its cycle | |
| Menu & offers | App rules; pushed discount programs | Your menu, your prices, your offers — change anything anytime |
| Repeat customers | Re-routed through the app every time |
Pricing model, rows, an honest “stay with them if”, and how to move.
LentloSites vs Swiggy & Zomato
Aggregators bring discovery and pay for it with your margin. A website of your own keeps the regulars — and the data.
Read the deep diveLentloSites vs Dukaan
Dukaan popularised the WhatsApp-era store; the fee model and focus have shifted since. Here's what matters today.
Read the deep diveProducts, images, pages — our team migrates them at no cost, and SEO-safe 301 redirects keep every old link (and your Google rankings) working.
Plan my move on WhatsAppTrademarks belong to their owners. Third-party details are taken from public pages on the dates shown and may have changed — verify with each provider before deciding.