Acceptable Use Policy

You may not use LentloSites to create, host, or distribute any of the following:

• Escort / prostitution services: Including call-girl ads, companionship services for payment, erotic massage, or any content promoting commercial sex
• Drugs & controlled substances: Sale or distribution of illegal drugs, prescription medications without license, or substances banned under NDPS Act
• Weapons: Firearms, ammunition, explosives, or any weapons requiring a license for sale
• Child safety violations: Content involving minors in sexual, suggestive, or exploitative contexts. Zero tolerance — sites are terminated immediately and reported to authorities
• Fake documents / forgery: Fake Aadhaar, PAN, passport, certificates, degrees, marksheets, or any document forgery services
• Human trafficking: Any content involving trafficking of persons, organs, or exploitation of vulnerable groups

Strictly prohibited:

• Ponzi schemes / MLM fraud: "Double your money", guaranteed returns, pyramid schemes, money circulation schemes
• Unlicensed lending: Unauthorized moneylending, predatory loan apps, loan sharking
• Phishing / Impersonation: Mimicking banks (SBI, HDFC, ICICI, etc.), government portals (UIDAI, Income Tax, RBI), or payment apps (Paytm, PhonePe, GPay)
• Money laundering: Mule accounts, hawala services, account-for-rent schemes
• Cryptocurrency fraud: Bitcoin doublers, fake exchanges, rug-pull tokens, Elon Musk giveaway scams
• Gambling (unlicensed): Satta matka, illegal betting sites, unlicensed casinos, match-fixing tips
• Lottery / prize scams: Fake KBC lottery, claim-your-prize scams, advance-fee fraud

Not permitted:

• Pornography or sexually explicit content
• Hate speech, incitement to violence, or content targeting religious/caste/ethnic groups
• Terrorism, extremism, or content supporting banned organizations
• Harassment, doxxing, non-consensual imagery (including deepfakes)
• Glorification of violence, self-harm, or suicide
• Content violating the Constitution of India, sovereignty, or public order

If your business connects its own WhatsApp Business number to LentloSites, these rules apply on top of Meta's WhatsApp Business Messaging Policy and Commerce Policy:

• Permission first: Message only people who agreed to hear from your business on WhatsApp — at checkout, in a form, in person, or by writing to you first. Keep the record. Promotions need their own agreement; order and booking updates do not make someone a marketing contact
• No bought or scraped lists: Never upload or message contact lists you bought, rented, scraped or copied from another business
• Stop means stop: When a customer replies STOP, unsubscribes or blocks you, do not message them again. LentloSites honours opt-outs automatically and you may not work around it
• Right layout for the message: Order, payment, delivery and booking updates go in Utility layouts; offers go in Marketing layouts; login codes in Authentication layouts. Never disguise a promotion as an update
• Products WhatsApp does not allow: Weapons, drugs, tobacco and vapes, alcohol, adult products or services, gambling, real-money games, dating, live animals, counterfeit goods, payday or predatory loans, multi-level marketing, cryptocurrency schemes, unsafe supplements and anything else Meta's Commerce Policy prohibits — even where your website is otherwise allowed
• AI with limits: AI replies may answer only questions about your own business — your products, orders, bookings, timings and policies. A general-purpose chatbot is not allowed on WhatsApp. Customers must always be able to reach a person
• No sensitive data in chats: Never ask customers to send card numbers, CVVs, UPI PINs, passwords, one-time codes for other services or full Aadhaar numbers over WhatsApp
• Honest identity: Use your real business name and display name. Do not impersonate another business, a bank, a government body or a delivery company
• Enforcement: We may warn you, pause sending from your number on LentloSites, or end the WhatsApp Hub for your account. Meta may also restrict or disable your WhatsApp account on its own — see Terms section 7a