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The free CRM that runs your whole business
Customers, fast billing, credit book, GST invoices, staff & payroll, case files and your own WhatsApp — one calm place, in plain words, on your phone. Works with or without a website.
It becomes your kind of CRM
Pick your business type and the CRM rearranges itself — the right words (patients, buyers, members…), the right screens first, a ready starter pack of stages, reminders and automations. Change everything later; a type never hides data you already have.
Shop / Retail
Billing, customer credit and your items first
A billing counter + credit book your shop already knows
- Fast counter billing with barcode scanning, holds and discounts
- Customer credit ledger with WhatsApp payment reminders
- Items with stock, purchases and GST invoices in one place
- A daily money view: sold today, to collect, to pay
Clinic / Healthcare
Patients, appointments and follow-ups
Patients, appointments and follow-ups — without the paper register
- Patient records with age, blood group and your own custom fields
- A treatment pipeline from consultation to recovery
- Follow-up tasks open themselves when a treatment completes
- Appointment reminder templates ready for WhatsApp
Salon / Beauty
Clients, appointments and rebooking
Rebooking is the business — this CRM chases it for you
- A client book with visit history and preferences
- Thank-you + rebook-in-4-weeks tasks after every paid bill
- Fast billing with your services as items
- Add staff, attendance and payroll any time — it's built in
Vehicle Dealer / Auto Mall
Vehicle deals, finance–insurance–RTO files, workshop & staff
The full dealership OS — enquiry to delivery
- A vehicle-deals pipeline with telecaller follow-up tasks
- Finance → Insurance → RTO → Workshop case files open themselves as each step completes
- Staff, attendance, payroll and multi-showroom branches
- GST invoices, collections and a complete activity trail
All 20 business types
Everything inside — in depth
Organised the way the CRM itself is: Customers · Sales · Money · Team & operations · WhatsApp. No jargon, no accountant-speak — the words a business owner already says out loud.
Customers
Every customer, one place — with their money, messages and history attached.
Contact book
Phone-first records with tags, notes, companies and your own custom fields — age, GSTIN, vehicle number, whatever your trade needs.
Timeline on every contact
Calls, bills, payments, tasks and WhatsApp messages land on the contact's timeline, so anyone on your team can pick up the thread.
Segments
Slice customers by tags, spend or activity — the people you'd send a festival offer to are one filter away.
Duplicate cleanup
Same customer saved twice? The CRM finds duplicate numbers and merges them without losing history.
Import your book
Bring contacts in from a file and start where your old register left off.
Search everything
One search box finds a customer, an invoice number or a deal — from any screen.
Sales
From first enquiry to closed deal — with follow-ups that refuse to be forgotten.
Deals pipeline
Drag deals through stages named for YOUR business — Enquiry → Test drive → Booked for a dealer, New patient → Under treatment for a clinic.
Price quotes
Send a proper quotation, then convert it to a GST invoice in one tap when they say yes. Revisions keep the old copy visible.
Tasks & follow-ups
Every deal can carry a next step with a due time. Overdue ones surface on Home until someone acts.
Automations
Owner-editable rules: a new enquiry opens a call task in 2 hours; a paid bill opens a thank-you task. You see and change every rule.
Lead capture
Leads from your website forms, or pushed straight in from ad platforms through a webhook, land in the pipeline automatically.
Birthday & anniversary wishes
The CRM reminds you on the day — a personal wish from a real number beats any bulk blast.
Money
Bill fast, know who owes you, stay GST-ready — without a separate accounting app.
Billing counter
A fast POS built for Indian counters: barcode scanning, quantity holds, weighable items, discounts, and thermal-printer receipts.
Customer credit book
Udhaar without the paper khata: every customer's running balance, live — with polite WhatsApp payment reminders one tap away.
GST invoices
Compliant invoices with your GSTIN, HSN codes and per-item rates. Credit notes for returns. Serials stay separate per business.
Collect payments online
Send a collect link — the customer pays into YOUR OWN UPI or payment gateway. The money never touches us; the invoice marks itself paid.
Expenses & purchases
Daily expenses (with recurring rules), vendor purchases and input tax credit — so profit isn't a guess at the end of the month.
GST returns & GST-to-pay
GSTR-ready summaries plus a 'how much to pay in cash' view that applies credit set-off the way the rules do.
Team & operations
The part no khata app has: a real Business OS for staff, branches and work-in-progress.
Staff & roles
Invite your team by phone number. Roles and per-module permissions decide exactly who sees money and who just works their queue.
Attendance & payroll
Mark attendance in seconds, then prepare payroll from it — advances and deductions included.
Case files
Finance, insurance, RTO and workshop pipelines for work that moves desk to desk — each file numbered, staged and owned by someone.
Branches
Multiple showrooms or outlets under one business, with staff scoped to theirs.
Stock ledger
Stock in, stock out, low-stock flags — movements and item counts always agree.
Activity trail
Every important action is recorded — who changed the price, who deleted the bill. Risky actions can alert you as they happen.
Your own WhatsApp Business API — inbox, templates, broadcasts and journeys.
Team inbox
Customer WhatsApp chats in one shared inbox your staff can work from — with the contact's CRM record beside every conversation.
Approved templates
Create and send Meta-approved message templates for reminders, updates and offers.
Broadcasts
Send a campaign to a chosen segment — audiences are fixed at send time and every message is tracked.
Drips & flows
Multi-step journeys that pause the moment a customer replies — a human takes over, never a bot talking past people.
Keyword auto-replies
Instant answers for the questions that arrive every day — price list, timings, location.
AI-drafted replies
Optional AI that drafts responses from your own business information — you stay in control of what sends.
Also inside: price quotes that convert to invoices, recurring invoices, payment reminders that escalate politely, vendor directories, page-by-page guided tours, CSV item import, a personalizable menu and mobile bottom bar — and a live demo of all of it, one tap away.
Built to be trusted with your books
A business's records deserve more care than a notebook or a chat thread. This is the boring, load-bearing part — done properly.
A trail for everything
Every significant action — bills, payments, deletions, permission changes — lands in an activity log you can read any time.
Permissions that hold
Team members see exactly what their role allows. Money screens, payroll and settings can be closed off per person.
Backed up continuously
Your data is backed up every 30 minutes to two independent clouds — a shop notebook can't say that.
Businesses stay separate
Run up to 11 businesses on one login — each keeps its own customers, invoice serials, GST profile and team. Nothing mixes.
Phone-first
The whole CRM — billing included — is built for the phone in your pocket, and installs like an app.
Non-custodial money
Payments go to YOUR UPI and YOUR gateway. We never hold your money — the CRM just keeps the record straight.
Have a website with us?
Your website's customers and orders flow into the CRM on their own — online sales and counter sales in one book, one set of reports, one GST story.
Starting with just the CRM?
Perfect. Run your business on it free — and when you're ready for a website, it's one tap away in the same dashboard, with designs for every business.
Questions owners ask
Is the CRM really free?
Yes. The CRM — contacts, billing counter, credit book, GST invoices, pipeline, staff, attendance, payroll, case files, WhatsApp inbox — is free to use. Optional extras (like AI-drafted replies) and website plans are paid separately, and nothing in the CRM stops working if you never buy them.
Do I need a website to use it?
No. The CRM runs on its own. If you do have a LentloSites website, its customers and orders flow into the CRM automatically — one book for online and counter sales.
Can my staff use it without seeing my money?
Yes. Invite team members by phone number and give each a role. Per-module permissions decide who can see collections, payroll or settings — and the activity trail records what everyone does.
I run more than one business. Do they mix?
Never. Each business is its own book with its own customers, invoice serials, GST profile, catalogue, credit ledger and team. You switch between them in one tap.
How does WhatsApp work — is it your number or mine?
Yours. You connect your own Meta WhatsApp Business API account, so messages go from your business's number and Meta's messaging charges are billed to you directly by Meta. The CRM gives you the inbox, templates, broadcasts and automation on top.
What happens to my data if I stop using it?
It stays yours. Removing a business hides it from your list but never destroys its records — GST documents must survive, so they do.
Your business, in order — today
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