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Dukaan vs LentloSites — an honest look for small Indian stores
Dukaan popularised the WhatsApp-era store; the fee model and focus have shifted since. Here's what matters today.
Dukaan showed millions of Indian shopkeepers that a store could be built from a phone in minutes, with WhatsApp at the centre. Its designs are simple, its app is quick, and many sellers started there.
Two things changed: Dukaan's public positioning moved toward larger/enterprise plans (pricing shown in USD for those tiers), and its free plan carries a per-order service fee that adds up (4.99% per order on the free plan, 0.99% capped ₹200 on paid plans, as read from mydukaan.io in July 2026 — verify today's numbers on their page).
LentloSites is the same idea taken further and priced for India: ₹0 fixed on Free with a small capped fee per sale, 0% commission on Pro/Growth, plus GST invoicing, partial COD, courier partners, loyalty, reviews, bookings for service businesses and a free CRM — all in one dashboard.
What each one costs
Dukaan's figures are as published on their own page in July 2026 — third-party prices change; verify there before deciding. LentloSites numbers are read live from our pricing catalog.
Dukaan
- Free plan with a per-order service fee (4.99% per order as read in July 2026); paid plans lower it (0.99%, capped ₹200/order).
- Pricing page also lists higher/enterprise tiers quoted in USD (July 2026 read; the pricing page renders client-side — check the live page for current numbers).
LentloSites
- Free: ₹0 fixed, 2.5% per sale.
- Starter ₹299/month (1.2%); Pro ₹999/month and Growth ₹2,499/month at 0%.
- Custom domain, GST invoicing, UPI/COD/partial COD, WhatsApp, courier partners on every plan.
Side by side, for an Indian business
| Dukaan | LentloSites | |
|---|---|---|
| Free plan fee per order | 4.99% service fee (July 2026) | a flat 2.5% |
| Paid plan fee | 0.99% capped ₹200 (July 2026) | 1.2% on Starter; 0% on Pro/Growth |
| GST invoices with HSN | Basic invoicing | Rule-46 invoices, multi-GST entities, GSTR exports, e-invoice ready |
| Partial COD (advance + balance) | — | Built in |
| Courier aggregators | Dukaan Delivery | Shiprocket, Shipmozo, Delhivery One, NimbusPost with rate comparison |
| Loyalty / wallet / reviews | Limited / via plugins | Built in |
| Service businesses (bookings, enquiries) | Store-only | Booking + enquiry designs for salons, clinics, coaching and more |
| Free CRM & GST billing | — | Included (invoices, quotations, khata, deals) |
| Custom domain | On paid plans | Free on every plan |
| Money custody | Your gateway settles to you | Your gateway/UPI settles to you |
Stay with Dukaan if…
- You're on a Dukaan enterprise plan with custom development around it.
- Dukaan Delivery's specific integration is central to your operations.
Choose LentloSites if…
- You're on Dukaan's free plan and the per-order fee is eating margin.
- You need GST invoices, partial COD, courier rate comparison or bookings.
- You want an India-focused platform with a free CRM and WhatsApp hub in the same dashboard.
Moving from Dukaan
Most moves take an afternoon. Old links keep working through URL redirects.
- 1
Export your Dukaan catalogue (or re-upload photos) and import by CSV.
- 2
Recreate coupons and delivery areas; connect UPI/COD/gateway.
- 3
Add redirects for old links, connect your domain free, publish.
See free migration and URL redirects.
Common questions
Does LentloSites charge a per-order fee like Dukaan's free plan?
Can I bring my Dukaan products?
Is WhatsApp ordering supported?
Trademarks belong to their owners. Third-party details are taken from public pages on the date shown and may have changed; this page is our honest reading, not their statement.
See what a LentloSites website does for your business
Website for e-commerce (any product)
Website for clothing store & boutique
Website for kirana & grocery store
Website for electronics & mobile shop
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