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vs OTA portals & commissions

Travel booking comparison

Portals bring bookings — and take 15–25% of every one, own the customer relationship, and rank you against your competitors. Here's the portal model next to your own booking website.

Portals work — as a marketplace. Every booking costs 15–25% commission, the traveller belongs to the portal, refund policy is theirs, and your listing sits beside every competitor with a 'lower price' sort button.

Your own booking website flips the deal: your brand, your seat map, your rate calendar, your refund rules — and repeat customers book direct from WhatsApp and Google. Free to start with a flat 2.5% per online booking; Pro makes it 0%. Phone and walk-in bookings you enter yourself are never charged.

Side by side

Underlined LentloSites claims link to their proof. Third-party figures are as published on the date shown; models are described where no public rate exists.

OTA portals & commissionsLentloSites
Commission per booking15–25%
The customerThe portal's — you get a booking voucher
Yours — name, number, trip history, My Trips on YOUR site
Seat maps & calendarsTheir layout, their rules
Your buses drawn seat-by-seat; your rate calendar per room
Refund policyThe portal decides
Your time-slab rules, enforced automatically, refunds to wallet
PaymentsPortal collects, settles later, minus commission
Your own gateways — money lands in your bank directly
Repeat bookingsBack through the portal (commission again)
Direct — WhatsApp reminders, My Trips, your Google profile

Stick with ota portals & commissions if…

  • Portals are still worth being on for DISCOVERY — travellers who've never heard of you search there first. Most smart operators run both: portals for new customers, their own site for repeat and WhatsApp bookings where the margin lives.

Choose LentloSites if…

  • Print your QR at the counter and on tickets — every repeat traveller books direct from day one.
  • Put the site link in your Google Business Profile and WhatsApp status — direct bookings cost you 2.5% or 0%, not 20%.

Switching? We'll move you for free — rankings included.

Products, images, pages — our team migrates them at no cost, and SEO-safe 301 redirects keep every old link (and your Google rankings) working.

Plan my move on WhatsApp

Fair questions

Can travellers still pay cash?
Yes — reserve-now-pay-later is a per-service switch. The traveller books online, you collect at boarding or check-in, and mark it received in the Travel Desk.
What about flights and trains?
They run as an enquiry desk: the traveller sends the route, you quote the fare and send a payment link. Selling flights/trains programmatically needs your own consolidator/IRCTC-agent credentials — bring them and we can talk integrations.

Trademarks belong to their owners. Third-party details are taken from public pages on the dates shown and may have changed — verify with each provider before deciding.