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Payments

Payment Webhooks & Auto-Reconciliation

Paid means recorded — even when the customer's browser never comes back.

A customer pays in their UPI app, switches apps, and never returns to your checkout — without protection, that's a captured payment with no order. LentloSites confirms payments server-to-server via gateway webhooks, and a reconciliation sweep every 15 minutes catches anything that still slipped through.

Included on every planNo setup feeWorks on your phone
Included on every plan Payments
Included with

How it works

What you actually do, step by step — most owners finish this from a phone.

1

Connect your gateway

For Razorpay and Zoho Payments the webhook is registered automatically the moment you connect. For the other gateways you paste one URL into your gateway dashboard — the settings page shows you exactly which.

2

Payments confirm server-to-server

The gateway tells our servers directly when a payment is captured — no dependence on the customer's browser, network, or patience.

3

Reconciliation sweeps every 15 minutes

An automatic check compares captured payments against orders; anything unmatched is flagged and recovered so a paid customer always gets their order.

Why it matters for your business

No lost paid orders

UPI app-switching, closed tabs, and dead batteries stop being revenue leaks — the order is created from the server-side confirmation.

No manual matching

You never sit with a bank statement matching credits to orders — the system does it continuously.

Happy customers, fewer disputes

'I paid but got no order confirmation' is the worst first impression a store can make — this closes that gap.

What's included

The honest, complete list — limits stated where they exist.

  • Three independent paths to order creation: browser return, gateway webhook, and the 15-minute reconciliation sweep
  • Webhooks are signature-verified per gateway — a forged notification can't create an order
  • Idempotent by design: the same payment can never create two orders, no matter how many times it's reported
  • Every payment is matched to its exact order reference — a payment for one order can never confirm another
  • Razorpay and Zoho Payments webhook setup is fully automatic; other gateways take a one-time URL paste (guided from settings)

Common questions

What happens if my customer's phone dies right after paying?
The gateway still notifies our servers directly, the order is created, and the customer gets their confirmation. Even in the rare case a webhook is delayed, the 15-minute reconciliation sweep finds the captured payment and completes the order.
Do I have to set anything up?
With Razorpay or Zoho Payments, nothing — the webhook registers itself when you connect. With Cashfree, PayU, PhonePe, or Easebuzz you paste one URL into the gateway's dashboard once; the settings page shows it with instructions.
Can a payment ever be counted twice?
No. Order creation is idempotent — the browser, the webhook, and the reconciliation sweep can all report the same payment and exactly one order results.

Payment Webhooks & Auto-Reconciliation is included on every plan

₹0 fixed costs — you pay a small fee only when you earn. All features, even on Free.

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