Orders & Operations

Order Management

Every order, from placed to delivered — tracked in one place.

See every order the moment it lands, move it through clear statuses, and print whatever paperwork you need. Every status change is stamped on the order's timeline with who did it and when, so you always know exactly where an order stands — even weeks later.

Included on every planNo setup feeWorks on your phone

Start free — it's included See pricing

Included on every plan Orders & Operations

Included with

E-commerce

How it works

What you actually do, step by step — most owners finish this from a phone.

New orders appear instantly

Your orders list shows fresh orders with status tabs — pending, confirmed, shipped, delivered — so you can see what needs action at a glance.

Open an order

Everything in one view: items with variant details, the customer's address and phone, payment status, and how much (if anything) is left to collect.

Move it through statuses

Confirm, ship, deliver — each change lands on the order's timeline with the person and time. Add internal notes your team can see but the customer never does.

Print what you need

GST invoice, packing slip, or a FROM→TO address label — on A4 sheets or a thermal label printer.

Why it matters for your business

Nothing slips through

Status tabs and search mean the order a customer is calling about is on your screen in seconds.

A full paper trail

The timeline shows every status change and note — no more 'who marked this shipped?' arguments.

Correct cash to collect

COD and partial-COD orders show the exact remaining amount, so nobody collects the wrong figure at the door.

Runs from your phone

The whole order flow — view, update, print — works on mobile, because that's where most owners are.

What's included

The honest, complete list — limits stated where they exist.

Search by customer name, phone, or order number; filter by status and date
Order numbers are sequential and never reused — safe for couriers and your accounts
Timeline records every status change with who made it and when
Internal notes on any order — visible to your team, never to the customer
Print GST invoices, packing slips, and address labels (A4 multi-up or thermal, with a drag-and-drop label designer)
Variant details (Size, Colour) shown on every line so you always pack the right item
Digital orders confirm automatically on payment and issue secure, expiring download links
COD, partial-COD, and prepaid orders all show the correct amount left to collect

Common questions

Will I know how much cash to collect on a COD order?

Yes. The order shows the exact collectible amount — and for partial-COD orders, only the balance remaining after the customer's online payment.

Can my staff manage orders without touching my settings or payments?

Yes. Staff accounts have per-feature permissions — give someone order access only, and that's all they see.

Can I find an old order from months ago?

Yes — search by the customer's phone number or the order number and it comes right up, with its full timeline intact.

See it before you sign up

Open the demo dashboardClick around real sample businesses — orders, products, the works. No sign-up needed.Browse demo websitesReal working demo sites for every business type — open one and try it as a customer.

Also on LentloSites

Manual & WhatsApp Orders

Sales from WhatsApp, phone calls, or the counter — recorded like any online order.

Order Editing with History

Customer changed their mind? Edit the order — totals and invoice fix themselves.

Returns, RTO & Credit Notes

Returns happen — handle them cleanly, with your GST books intact.

Automated Courier Shipping

Compare courier rates, book the pickup, print the label — all from one screen.

GST-Compliant Invoicing

Every order gets a proper GST invoice — automatically, with zero extra work.

Staff Accounts & Permissions

Add your whole team — each person sees only what you allow.

More in Orders & OperationsRun the whole business from one dashboard — or your phone.Explore Orders & Operations

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Order Management is included on every plan

₹0 fixed costs — you pay a small fee only when you earn. All features, even on Free.

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