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Restaurants & Food

Pay on delivery or online; prepay on pickup

Delivery: cash at the door, online, or both — your choice. Pickup can pay first. No food cooked for a no-show.

Food delivery in India runs on pay-on-arrival, so delivery orders can collect cash or UPI at the door, the way your customers expect — or be paid online as they order: you choose which ways to allow. Pickup is where no-shows hurt: turn on prepay-for-pickup and a pickup order must be paid online before it reaches your kitchen. Both rules are enforced on the server, not just shown on the page.

Included on every planNo setup feeWorks on your phone
Included on every plan Restaurants & Food
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How it works

What you actually do, step by step — most owners finish this from a phone.

1

Delivery: collect at the door

Your rider collects cash or a UPI scan when the food lands — the way most food delivery in India is paid. Customers can also pay online as they order: you choose cash on delivery, online payment, or both.

2

Pickup: choose your rule

Leave pickup open to pay-at-counter, or flip 'prepay only' — then a pickup order must complete online payment before it's placed.

3

The kitchen only sees real orders

With prepay on, an unpaid pickup order simply doesn't exist — nothing to cook, nothing to waste.

Why it matters for your business

Kill the no-show waste

Prepaid pickup means the biryani you packed at 8 PM was already paid for at 7:40.

Meet customers where they are

Pay-at-the-door delivery is what Indian food customers trust — you don't lose orders forcing prepayment where it isn't needed.

Server-enforced, not decoration

The pay rule is checked when the order is created — a crafted or stale request can't bypass it.

What's included

The honest, complete list — limits stated where they exist.

  • Delivery orders collect on arrival — cash or UPI at the door — or online: you choose cash on delivery, online payment, or both
  • Optional prepay-only rule for pickup orders, enforced server-side
  • Online payments (when used) settle to your own gateway or UPI — never held by us
  • Your own counter orders are never gated — walk-ins pay however you like

Common questions

Can I demand online payment for delivery too?
Yes. For delivery you choose cash on delivery, online payment, or both — turn cash on delivery off and every delivery order is paid online first, delivery fee included. Many food customers still prefer paying at the door, so keeping cash on delivery on keeps your conversion high.
Where does an online pickup payment go?
Straight to your own payment account — the same gateways and UPI setup as any LentloSites store. We never hold your money.

Pay on delivery or online; prepay on pickup is included on every plan

₹0 fixed costs — you pay a small fee only when you earn. All features, even on Free.

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