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In-Store Pickup
Order online, collect from your shop — zero delivery cost, guaranteed footfall.
Let customers place orders online and collect them from your shop. Pickup orders skip the address form and the delivery charge entirely, and even your minimum-order-value rule doesn't apply — because a customer walking in costs you nothing to serve.
How it works
What you actually do, step by step — most owners finish this from a phone.
Enable pickup
Turn on in-store pickup in your settings — offer it alongside delivery, or run pickup-only if you don't deliver at all.
Customers choose pickup at checkout
The address form and delivery fee disappear; the customer just confirms their details and pays online or on collection, per the payment methods you've enabled.
Prepare and hand over
The order arrives marked for pickup. Keep it ready, and hand it over when the customer arrives.
Why it matters for your business
Zero delivery cost
No courier, no packaging for transit, no delivery-boy trip — pickup orders are pure margin on fulfilment.
Small orders welcome
Your minimum order value exists to protect delivery economics — pickup skips it, so even a small order is worth taking when the customer comes to you.
Footfall you can upsell
Every pickup is a customer inside your shop — the oldest and best upselling opportunity there is.
Faster than any courier
Ready in an hour beats delivered in three days — a real edge over big marketplaces for local customers.
What's included
The honest, complete list — limits stated where they exist.
- Offer pickup alongside home delivery, or run a pickup-only store
- Pickup orders skip the address form, delivery charges, and pincode checks
- Minimum-order-value rules don't apply to pickup orders — enforced consistently on the storefront and the server
- The cart even hints 'choose store pickup to skip the minimum' when a customer's cart is below your delivery minimum
- Pickup orders are clearly flagged in your orders list and on invoices
Common questions
How does the customer pay for a pickup order?
Can I offer pickup but not delivery?
Also on LentloSites
Delivery Scheduling & Time Slots
Customers pick the day and slot — you deliver on your own route and timetable.
6 Payment Gateways
Razorpay, Cashfree, PayU, PhonePe, Easebuzz, Zoho Payments — paste your keys and start collecting.
Order Management
Every order, from placed to delivered — tracked in one place.
Automated Courier Shipping
Compare courier rates, book the pickup, print the label — all from one screen.
Pincode Shipping Zones
Charge the right delivery fee for every pincode in India — automatically.
Per-Product & Per-Category Shipping Rules
Heavy items, fragile items, free-ship items — each can have its own delivery rule.
In-Store Pickup is included on every plan
₹0 fixed costs — you pay a small fee only when you earn. All features, even on Free.
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