Orders & Operations

Customer Database

Every customer, every order, every address — built automatically.

Every order — online or manual — builds your customer records automatically: order history, saved addresses, total spend, and loyalty and wallet balances. Search by phone number and you know exactly who's calling before they finish their first sentence.

Included on every planNo setup feeWorks on your phone

Start free — it's included See pricing

Included on every plan Orders & Operations

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How it works

What you actually do, step by step — most owners finish this from a phone.

Records build themselves

A customer's first order — from your website or entered by you — creates their profile. No data entry, ever.

Look anyone up by phone

Search a number and see their full history: every order, address, and balance.

Serve them faster

Saved addresses fill in automatically at their next checkout; on a phone order, cloning their last purchase takes one tap.

Treat your best customers differently

Group customers for special B2B/wholesale pricing, or approve/block individuals on a members-only store.

Why it matters for your business

Zero data entry

The database grows with every sale — you never sit down to 'update customer records'.

Know who's calling

Total spend and order count per customer tell you instantly whether it's a first-timer or your best regular.

Faster repeat checkouts

Returning customers see their saved address pre-filled — fewer drop-offs, fewer wrong-address parcels.

B2B-ready

Member groups with special pricing and approval controls turn the same store into a wholesale channel.

What's included

The honest, complete list — limits stated where they exist.

Automatic profiles from every order — online, phone, or counter
Total spend and order count per customer
Saved addresses that pre-fill at the customer's next checkout
Loyalty points and store-credit wallet balances visible per customer
Members-only stores: approve or block customers individually, or pre-approve known contacts in bulk
Customer groups with special pricing for B2B and wholesale buyers
Customers sign in with a phone OTP — no passwords to forget

Common questions

Do customers have to create accounts?

They sign in with a quick phone OTP — no passwords, no forms. Orders you enter manually build a record from just the phone number.

Can I see how much a customer has bought from me overall?

Yes — each profile shows total spend and every order they've placed, across online and manual sales.

See it before you sign up

Open the demo dashboardClick around real sample businesses — orders, products, the works. No sign-up needed.Browse demo websitesReal working demo sites for every business type — open one and try it as a customer.

Also on LentloSites

Loyalty Points & Rewards Page

Give points on every order — turn one-time buyers into regulars.

Manual & WhatsApp Orders

Sales from WhatsApp, phone calls, or the counter — recorded like any online order.

Free Business CRM

Contacts, credit ledger, billing counter and deals — free with every account, forever.

Order Management

Every order, from placed to delivered — tracked in one place.

Order Editing with History

Customer changed their mind? Edit the order — totals and invoice fix themselves.

Returns, RTO & Credit Notes

Returns happen — handle them cleanly, with your GST books intact.

More in Orders & OperationsRun the whole business from one dashboard — or your phone.Explore Orders & Operations

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Customer Database is included on every plan

₹0 fixed costs — you pay a small fee only when you earn. All features, even on Free.

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