Orders & Operations

Free Business CRM

Contacts, credit ledger, billing counter and deals — free with every account, forever.

A complete CRM included free with every LentloSites account — it even works with zero websites. Customers, leads, and money owed live in one place: each contact carries a live credit balance built from your invoices and payments, a billing counter rings up walk-in sales, and 20 business modes shape it to how your trade actually works.

Included on every planNo setup feeWorks on your phone

Start free — it's included See pricing

Included on every plan Orders & Operations

Included with

E-commerce Kirana & grocery Business site Finance Catalogue CRM — free

How it works

What you actually do, step by step — most owners finish this from a phone.

Open CRM from your dashboard

It's already on — every account includes the full CRM at no charge, no setup, even before you publish a website.

Pick your business mode

20 modes — retail, services, dealership, clinic and more — arrange the CRM around your kind of work. Switching modes never hides your data.

Your contacts flow in

Customers, enquiries, and leads from all your sites appear in one inbox, with a full 360° view per contact.

Run the credit ledger

Invoices, payments, and credit notes net into a live balance per contact — the "You're owed" worklist ranks who to call first.

Bill at the counter

The billing counter rings up walk-in sales — items, weighables, barcode scans, discounts, part-payments — and prints to a thermal printer.

Why it matters for your business

Free forever, really

The whole CRM — contacts, invoicing, billing counter, deals, staff — costs ₹0. Not a trial, not a tier.

One view of every customer

A customer who bought on one site and enquired on another is one person here — with their whole history.

Never forget who owes you

The credit ledger runs itself from your invoices and payments — udhaar stops living in your head.

GST paperwork built in

Quotes, invoices, and credit notes come from the same GST engine as your store — compliant by default.

Your money stays yours

Collections show your own UPI and bank details — money goes straight to you; we never hold or route it.

What's included

The honest, complete list — limits stated where they exist.

Free with every account — full CRM, no charges, works with zero websites published
20 business modes (retail, services, restaurant, dealership, clinic and more) — switching modes never hides data
Contact-360: every order, enquiry, and interaction across all your sites, per contact
Per-contact credit ledger: a live balance built from invoices, payments, and credit notes
"You're owed" worklist for collections follow-ups
Billing counter for walk-in sales — barcodes, weighable items, discounts, part-payments, thermal printing
Deal pipeline with stages and a revenue forecast; deal → GST invoice in one step
Quotes, GST invoices, and credit notes raised straight from the CRM
Staff, attendance and task tools; multiple business books under one account
Cross-site leads inbox — including car-sale and loan-form leads
Global search across contacts, deals, and invoices
Non-custodial by design: payment collection displays your own UPI/bank details

Common questions

Is the CRM really free?

Yes — completely free with every LentloSites account, forever. It's not a trial and there's no paid CRM tier; you can even use it without publishing a website.

Is this like a khata app?

Yes — but the ledger builds itself from your actual invoices and payments instead of manual entries, and it sits next to your orders, deals, and GST paperwork.

Does the CRM handle my customers' payments?

No — it's non-custodial. It shows customers your own UPI or bank details and tracks what's been paid; the money always goes directly to you.

Can my staff use it too?

Yes — invite team members with per-module permissions, track attendance, and assign tasks. Staff see only what you allow.

See it before you sign up

Open the demo dashboardClick around real sample businesses — orders, products, the works. No sign-up needed.Browse demo websitesReal working demo sites for every business type — open one and try it as a customer.

Also on LentloSites

Customer Database

Every customer, every order, every address — built automatically.

GST-Compliant Invoicing

Every order gets a proper GST invoice — automatically, with zero extra work.

WhatsApp Integration

Your store speaks WhatsApp — because that's where Indian customers are.

Order Management

Every order, from placed to delivered — tracked in one place.

Manual & WhatsApp Orders

Sales from WhatsApp, phone calls, or the counter — recorded like any online order.

Order Editing with History

Customer changed their mind? Edit the order — totals and invoice fix themselves.

More in Orders & OperationsRun the whole business from one dashboard — or your phone.Explore Orders & Operations

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Free Business CRM is included on every plan

₹0 fixed costs — you pay a small fee only when you earn. All features, even on Free.

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