Payments

Cash on Delivery & Smart COD Charges

Native COD with per-product control — and a COD fee that's exactly as smart as you need.

Turn on Cash on Delivery with one switch and block it on the products where it doesn't make sense. Add an optional COD fee — flat, percent, or both, with minimum and maximum caps — and customers see the exact charge before they place the order.

Included on every planNo setup feeWorks on your phone

Start free — it's included See pricing

Included on every plan Payments

Included with

E-commerce Kirana & grocery

How it works

What you actually do, step by step — most owners finish this from a phone.

Switch COD on

One toggle in Settings → Payments enables Cash on Delivery across your store.

Block it where it hurts

Mark individual products COD-blocked — fragile, high-value, or made-to-order items can stay prepaid-only while the rest of the store takes COD.

Set your COD fee (optional)

Charge a flat amount, a percentage, or both together, with a minimum and maximum cap — the checkout shows customers the exact fee live.

Collect on delivery

Deliver yourself and take cash, or ship through a connected courier — the COD amount to collect flows to the courier automatically.

Why it matters for your business

Sell to COD-first India

A large share of Indian online buyers still prefer cash on delivery — turning it on opens your store to them.

Cover your COD costs

Cash handling and return risk cost real money; a transparent COD fee puts that cost on the orders that create it.

Control per product

You decide exactly which products carry COD risk — no all-or-nothing choice.

No surprise at the door

The fee is shown at checkout and printed on the invoice, so the delivery amount never shocks the customer.

What's included

The honest, complete list — limits stated where they exist.

Fee models: flat ₹, percent of order, or fixed + percent combined, with min/max caps
Checkout shows the exact computed fee on the COD option before the customer commits
The COD fee appears as its own line on the GST invoice — invoice total always equals what the customer pays
Store-pickup orders automatically skip the COD fee
Per-product COD blocking, enforced server-side — it can't be bypassed by a clever browser
Ship via Shiprocket, Shipmozo, Delhivery, or NimbusPost and the exact collectible amount is passed to the courier
Worried about fake COD orders? Pair it with Partial COD prepayment

Common questions

How do I reduce fake or no-show COD orders?

Two levers: add a COD fee (filters casual orders), or switch on Partial COD so customers pay a slice online first — that small commitment removes most junk orders.

Can I offer COD only on cheap items?

Yes — block COD on specific products. High-value items can be prepaid-only while everyday items keep COD.

Who collects the cash when I use a courier?

The courier collects the exact amount (we pass it to them when you ship) and remits it to you on the courier's own COD settlement cycle.

See it before you sign up

Open the demo dashboardClick around real sample businesses — orders, products, the works. No sign-up needed.Browse demo websitesReal working demo sites for every business type — open one and try it as a customer.

Also on LentloSites

Partial COD Prepayment

Customer pays a slice online, the rest at the door — fake COD orders disappear.

Automated Courier Shipping

Compare courier rates, book the pickup, print the label — all from one screen.

Server-Verified Checkout

Every total is recomputed on our servers — prices can't be tampered with in a browser.

Your Money, Your Account

Every rupee a customer pays lands in YOUR account — we never hold or touch it.

6 Payment Gateways

Razorpay, Cashfree, PayU, PhonePe, Easebuzz, Zoho Payments — paste your keys and start collecting.

UPI QR Payments

Customer scans, pays your UPI directly, uploads proof — zero gateway charges.

More in PaymentsEvery way India pays — money lands straight in YOUR account.Explore Payments

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Cash on Delivery & Smart COD Charges is included on every plan

₹0 fixed costs — you pay a small fee only when you earn. All features, even on Free.

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